Patient FAQs

How do I transfer my medications to you?

Give our office a call at 208.913.2273, and we will be able to assist you during open hours! (10am-8pm Weekdays and 2pm-8pm Weekends)

What is RSVP?

All of our patients are auto-enrolled into our Refill Services Value Program (RSVP) for free. We believe that staying on top of your refills shouldn’t fully fall on you! By simply answering our monthly phone call/text check-in, we’ll help by getting refills ready for you every month and we’ll removing barriers you don’t need. Calling your provider for refills? We got you. Making sure out of stock meds are ordered well in advance? We got you. Making sure you only need one stop to the pharmacy a month, and knowing everything is ready in advance? We got you. Also included in this service is free delivery if you don’t want to pick up in person! What’s not to love? To learn more about RSVP, click here!

What clinicians will I see at Inclusive Care Clinic Pharmacy?

You will mainly be seeing pharmacists when making appointments to address your clinical needs at ICCP. In fact, pharmacists are a great member of the healthcare team to prescribe what you need because we are the medication experts. However, anything we can’t assess or don’t have the training to provide aid, we have other members of the healthcare team on staff to help. (Think PAs, NPs, and even some MDs and DOs.) If you’re curious about our clinical services, click here to learn more!

Will my insurance cover my compounded medication?

Some insurance companies do cover compounded medication, some decide on a case-by-case basis, and others don’t cover it at all. It is possible that your compounded medications are cheaper out-of-pocket because insurance companies use a complicated algorithm to decide what and how much they will cover. We’re happy to help you evaluate your options!

Is compounding safe?

Compounding is absolutely safe. Inclusive Care adheres to all state and federal regulations, and we also go above and beyond regulatory standards to ensure safe, quality medications. Our pharmacists and technicians undergo continuous training to demonstrate proficiency and mastery in their roles. Our internal quality assurance program regularly monitors and audits processes and procedures. Healthcare is personal to us. We never settle when it comes to safety and standards.

How do I unenroll from RSVP?

If you find that you aren’t interested in RSVP, that’s okay! We suggest a trial month or two to see if it fits, but we understand if you aren’t interested. Simply tell us you want to unenroll from RSVP over the phone, and we’ll remove you from our RSVP list.

Prescriber FAQs

Why are pharmacists prescribing?

Because we want to make your lives easier. We recognize how much training MDs, DOs, and our fellow midlevels receive, and we want to help relieve southeastern Idaho’s overburdened healthcare system. By taking the easier cases, MDs, DOs, and other midlevels can shine where their specialties are. We want to help prescribe antibiotics to patients with strep so you can take on the harder cases.

Are pharmacists able to legally prescribe without a collaborative practice agreement?

In the 2023 session, the Idaho Legislature passed the following changes to the independent prescriptive authority for pharmacists in IDAPA 24.36.01.350 Pharmacist Prescribing: General Requirements. (See page 16, Rule 350.) As long as pharmacists prescribe what they have been adequately educated on, maintaining a patient-prescriber relationship, completing the appropriate assessment, referring when necessary to appropriate healthcare professionals, and documenting, we are legal to prescribe what we see fit. We will always refer if we are unsure, if our exclusion criteria is met, or if there is any other issue. Our patients’ safety comes first. Many pharmacists choose to practice with the safety of a collaborative practice agreement, but that is no longer necessary in the state of Idaho. (See Rule 350.06.)